Partnering with the Niceware Professional Services Group
Products sold by Niceware are designed with an ease of use in mind; however, certain labeling project requirements exceed the available resources of our resellers. When you require the expertise of professional technicians who have experience with extensive barcode and RIFD smart labeling requirements, consider using the Niceware Professional Services Group to assist in solving customer labeling problems. The Professional Services team at Niceware work to complete each project to the utmost satisfaction of our customers, as well as, strive to complete projects in an efficient and timely matter.
This sales tip is the start of a series of tips dedicated to defining the offerings of Niceware Professional Services, in addition to highlighting a few of the success stories that have assisted our resellers in closing more business.
Why use the Niceware Professional Services Group?
One of the advantages of working with Niceware for your projects is that Niceware employs an entire staff related to the management and development of each labeling software project, from requirements to delivery. Our project management staff ensures that all projects are done to the satisfaction of the customer's requirements as well as documenting the project process correctly. When it comes to the development, implementation and support of each project, the Professional Services development staff has a wide range product and project knowledge to ensure projects are installed correctly and supported appropriately.
Detailed Project proposal
When a customer approaches Niceware to start a project, Niceware's Project Management team works closely with our customers to develop a detailed project proposal. Included in this project proposal is an outline of detailed project expectations and requirements, schedule for the project, a project quote, and delivery commitments. The process of creating this proposal ensures the project is developed to the satisfaction of the customer and that it is completed within the time proposed.
Project Development
During the development phase of the project, Niceware Project Management works closely with the developers to make sure the project is staying on schedule and the project is being developed as specified. Throughout this process, our team offers our customers the ability to talk directly with the sales manager to guarantee that the project is being carried out to their required specifications.
Delivery
Depending on the size of the project, when delivered, a project can include a quick start guide and/or installation tools to ensure an ease of installation and use. The Professional Services department is tasked with making certain that the finished project is satisfactory and that it enables operators to use it with ease.
Conclusion
Niceware Professional Services has used their expertise to produce hundreds of projects for customer's basic and advanced labeling requirements. By integrating an extremely high level of professionalism into the project process, combined with our extensive product experience, the Professional Services Group at Niceware has the credibility and experience to fulfill customer labeling needs.
